Hope Industrial Blog

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Hope Industrial Systems Continuing to Operate Amid COVID-19 Pandemic

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The COVID-19 pandemic continues to change across the world and we want to keep you updated on how Hope Industrial Systems is operating in the midst of it. Because we are a Critical Infrastructure business, we have remained open during the entire course of this pandemic and we will continue to operate under our normal business hours as long as circumstances allow.

Our stock levels are high – most monitors and accessories are in stock and ready to ship – and our supply chain is secure. As a manufacturer of essential equipment, we will continue to provide the same industry-leading service and support our customers know to expect from us. Read More

Did you know all Hope Industrial Systems monitors are rated for hazardous locations?

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19.5″ Industrial Panel Mount Monitor and Touch Screen, front and side views
19.5″ Industrial Panel Mount Monitor and Touch Screen

Hope Industrial Systems has been shipping HazLoc-rated monitors for 10 years now. But did you know that every one of our industrial monitors and touch screens, as well as monitor-mounted keyboards, is rated for hazardous locations?

According to the National Electrical Code (NEC), hazardous locations are areas “where fire or explosion hazards may exist due to flammable gases or vapors, flammable liquids, combustible dust, or ignitable fibers or flyings.”

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Conflict Minerals Compliance

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Increasing international attention concerning the extraction, processing, and use of “Conflict Minerals” originating from mining operations in the Democratic Republic of the Congo (DRC) and adjoining countries prompted the United States Congress to enact the Dodd-Frank Wall Street Reform and Consumer Protection Act, which requires publicly traded companies utilizing conflict minerals in their products to disclose the source of such minerals. The legislation was enacted in an effort to dissuade companies from continuing to engage in mineral trade, which directly or indirectly supports regional conflicts. Read More

4-Year Warranty Badge for Hope Industrial Systems

New Standard 4-Year Warranty for Hope Industrial Products

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4-Year Warranty Badge for Hope Industrial SystemsEffective immediately, HIS is increasing our standard warranty to 4 years. And, it’s retroactive – all products we have shipped since October 23, 2015 are covered. All other warranty terms stay the same.

We’ve shipped over 125,000 monitors since announcing the industry-first 3-year warranty in 2001 and the good news for our customers (and for us) is that our products rarely fail on their own. But now you have the assurance that, if one does, you are covered for 48 months! Read More

17" Panel Mount and 23" Universal Mount Monitor with DC Power shown

DC Power Versions of All Industrial Monitors and Touch Screens

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In case you didn’t already know, all of Hope Industrial Systems’ industrial monitors and touch screens are available with either AC or DC power input. These units operate with an input range of 9.6 to 36.6 VDC and are equipped with an industrial pluggable terminal block with locking screws. An AC-to-DC power supply is available for bench testing. These monitors include the same 4-year warranty, 30-day total satisfaction guarantee, quick shipping, and superior customer service that you have come to expect from Hope Industrial Systems.

17" Panel Mount and 23" Universal Mount Monitor with DC Power shown
Cable exit views of 17″ Panel Mount (left) and 23″ Universal Mount (right) monitors showing DC input

Specifications

DC Power Input Terminal Block with Locking Connector
DC input terminal block and locking connector
  • Available on all Hope Industrial monitors and touch screens
  • 9.6 VDC/2.5 A to 36.6 VDC/0.65 A, 24 W max
  • Three-wire industrial pluggable locking connector (with DC positive, DC ground, Earth ground)
  • AC/DC power supply for bench testing available:
    • AC input: 100 to 240 VAC, 50-60 Hz
    • DC output: 19 VDC, 2.1 A
New Fixed Wall Mount Keyboard, shown in Stainless Steel with R3 Keypad

New Fixed Wall Mount Keyboards to Complete Your Workstation

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New Fixed Wall Mount Keyboard, shown in Stainless Steel with R3 KeypadHope Industrial Systems is excited to introduce our new Industrial Fixed Wall Mount Keyboards. Designed to be bolted to any vertical surface with cables routed behind the mounting surface, this new mounting option provides the user with a clean and uncluttered installation. Starting at just $735, these new keyboard models include the same rugged industrial specifications as our existing keyboards and include our standard 4-year warranty.

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ELO Control Panel

Installing and Calibrating your Hope Industrial Touch Screen

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One of the most common questions our Tech Support group receives is how to calibrate the touch screen, usually during the initial installation. To help users through the process, we’ve created this step-by-step guide for Microsoft Windows users.

Depending on how far off your alignment is, it might be necessary to temporarily connect a mouse to perform these steps.

These instructions apply to Windows versions 7, 8, and 10 when using the USB touch screen interface – there may be minor differences depending on your version.

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International Production and Processing Expo logo

Visit HIS at the International Production and Processing Expo (Booth B3801), February 12-14

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International Production and Processing Expo logo

At Hope Industrial Systems, we’re preparing for the International Production and Processing Expo (IPPE) that’s happening next month, February 12-14, at the Georgia World Congress Center in Atlanta, Georgia. If you’re planning to be at IPPE 2019, stop by booth B3801 to see our full range of industry-leading touch screens, workstations, and accessories.  Our knowledgeable sales team will be happy to show you our product line and discuss solutions for your industrial monitor needs.

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KVM Extender mounted to rear of 19" Universal Mount Monitor

Place Your Industrial Operator Station up to 300 m Away from Your PC with a KVM Extender

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KVM Extender mounted to rear of 19" Universal Mount Monitor
Monitor-Mounted KVM Extender attached to rear of 19″ Universal Mount Monitor

Our line of industrial KVM Extenders allows you to place your industrial monitor or touch screen (and mouse, keyboard or other devices) up to 300 m (1000′) away from the computer or server using a single shielded CATx cable. This way, the non-industrial computer can be kept safely in a controlled environment, while your industrial monitor handles the tough conditions of the factory floor.

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