We have never made a big deal of this, so you may not be aware: Hope Industrial Systems has shipped more than 100,000 industrial monitors worldwide. Since HIS was founded in 2000, our products have been installed in over 60 different countries in a wide range of industrial applications. We are proud to say that over 85% of those who purchase our monitors are repeat customers.
Hope Industrial Systems is always looking for ways to improve our products and save cost so the benefits can be passed along to you. Sometimes the changes we make result in the release of a new monitor revision letter.
Effective immediately, HIS is increasing our standard warranty to 4 years. And, it’s retroactive – all products we have shipped since October 23, 2015 are covered. All other warranty terms stay the same.
We’ve shipped over 125,000 monitors since announcing the industry-first 3-year warranty in 2001 and the good news for our customers (and for us) is that our products rarely fail on their own. But now you have the assurance that, if one does, you are covered for 48 months!
In case you didn’t already know, all of Hope Industrial Systems’ industrial monitors and touch screens are available with either AC or DC power input. These units operate with an input range of 9.6 to 36.6 VDC and are equipped with an industrial pluggable terminal block with locking screws. An AC-to-DC power supply is available for bench testing. These monitors include the same 4-year warranty, 30-day total satisfaction guarantee, quick shipping, and superior customer service that you have come to expect from Hope Industrial Systems.
The end of the year often brings demanding schedules and tight deadlines as companies rush to place orders before the new year starts.
We have been working hard to build stock levels for all your last minute 2017 needs. The majority of our products are in stock and ready to ship.
One of the most common questions our Tech Support group receives is how to calibrate the touch screen, usually during the initial installation. To help users through the process, we’ve created this step-by-step guide for Microsoft Windows users.
Depending on how far off your alignment is, it might be necessary to temporarily connect a mouse to perform these steps.
These instructions apply to Windows versions 7, 8, and 10 when using the USB touch screen interface – there may be small differences depending on your version.
Hope Industrial Systems is happy to announce our pre-built conduit, cable, and cover plate assemblies for use with our fully enclosed Universal Mount Monitors are now available in all international markets. Because configurations are now pre-assembled, we will be lowering prices on all conduit assemblies.
Hope Industrial Systems has recently made our 3D Drawings more accessible! In the past, we have provided these drawings only on request but they are now easily available throughout our website.
Hope Industrial Systems is pleased to announce that our Thin Client / Small PC Enclosure models have been updated to include pre-drilled mounting points for the Dell Box PC 3000. The compact size, efficient thermal design and high temperature rating of the Box PC 3000 make it an ideal fit for our Industrial Small Form Factor PC Enclosures. The Dell Box PC 3000 is maintained by Dell’s industry-leading customer support and service.
At Hope Industrial Systems, our goal is to provide exceptional products enhanced by superior sales, support and service. Since customer relationships are so important to us, we recently sat down with our Sales Manager, Mike McGraw, and discussed some questions we know many are asking about Hope Industrial Systems. Here’s what he had to say.
