Hope Industrial Systems is always looking for ways to improve our products and save cost so the benefits can be passed along to you. Sometimes the changes we make result in the release of a new monitor revision letter.
Effective immediately, HIS is increasing our standard warranty to 4 years. And, it’s retroactive – all products we have shipped since October 23, 2015 are covered. All other warranty terms stay the same.
We’ve shipped over 125,000 monitors since announcing the industry-first 3-year warranty in 2001 and the good news for our customers (and for us) is that our products rarely fail on their own. But now you have the assurance that, if one does, you are covered for 48 months!
In case you didn’t already know, all of Hope Industrial Systems’ industrial monitors and touch screens are available with either AC or DC power input. These units operate with an input range of 9.6 to 36.6 VDC and are equipped with an industrial pluggable terminal block with locking screws. An AC-to-DC power supply is available for bench testing. These monitors include the same 4-year warranty, 30-day total satisfaction guarantee, quick shipping, and superior customer service that you have come to expect from Hope Industrial Systems.
Hope Industrial Systems is excited to introduce our new Industrial Fixed Wall Mount Keyboards. Designed to be bolted to any vertical surface with cables routed behind the mounting surface, this new mounting option provides the user with a clean and uncluttered installation. Starting at just $735, these new keyboard models include the same rugged industrial specifications as our existing keyboards and include our standard 4-year warranty.
One of the most common questions our Tech Support group receives is how to calibrate the touch screen, usually during the initial installation. To help users through the process, we’ve created this step-by-step guide for Microsoft Windows users.
Depending on how far off your alignment is, it might be necessary to temporarily connect a mouse to perform these steps.
These instructions apply to Windows versions 7, 8, and 10 when using the USB touch screen interface – there may be small differences depending on your version.
At Hope Industrial Systems, we’re preparing for the International Production and Processing Expo (IPPE) that’s happening next month, February 12-14, at the Georgia World Congress Center in Atlanta, Georgia. If you’re planning to be at IPPE 2019, stop by booth B3801 to see our full range of industry-leading touch screens, workstations, and accessories. Our knowledgeable sales team will be happy to show you our product line and discuss solutions for your industrial monitor needs.
Our line of industrial KVM Extenders allows you to place your industrial monitor or touch screen (and mouse, keyboard or other devices) up to 300 m (1000′) away from the computer or server using a single shielded CATx cable. This way, the non-industrial computer can be kept safely in a controlled environment, while your industrial monitor handles the tough conditions of the factory floor.
Hope Industrial Systems will be exhibiting at the International Manufacturing Technology Show at McCormick Place in Chicago, Illinois September 10-15, 2018. As a leading manufacturing technology show, IMTS features a wide range of the latest manufacturing solutions from all around the world.
Hope Industrial Systems’ Industrial Operator Stations are designed to provide a low-cost platform that can be configured in more than 12,960 ways. Our workstations consist of an industrial Universal Mount Monitor, cable exit plate option, and monitor mount. Other optional accessories, including PC/thin client enclosures, keyboards, and KVM extenders, are available depending on your requirements. Read More
Last month, Hope Industrial was presented the U.S. Commercial Service Export Achievement Award, an award that recognizes companies who have successfully increased business in the international marketplace.