Why We Recommend Using HIS-Approved Cables

If you’re specifying monitors for an industrial control system, cabling probably isn’t where you want to spend time. But it’s often where problems show up — especially on the factory floor.

What We’ve SeenIndustrial Monitor Cabling Options, Digital and Analogue Video, Power cables, USB, Serial, and PS2 options

  • 200,000+ industrial monitors shipped over 25 years
  • Thousands of tech support cases resolved
  • Many traced back to non-HIS cables or adapters

Typical Symptoms:

  • Intermittent touchscreen dropouts
  • Flaky USB performance
  • Unstable video signals
  • Issues that don’t appear in lab testing, only in real-world use

Common Contributing Factors:

  • Long cable runs in factories (we offer extended cabling options)
  • Electrical noise and EMI, even inside enclosures
  • USB signaling issues with touchscreens
  • Use of extenders or adapters

Why HIS Cables?

Every HIS cable and adapter is tested with our monitors to make sure they can withstand actual industrial environments, and each cable is covered under our 5-year warranty. We also test with some of the most common industrial PCs. Many options get rejected due to:

  • Insufficient shielding
  • Signal degradation over long distances
  • Susceptibility to EMI

Bottom Line

Third-Party CableHIS-Approved Cable
Lower cost upfrontProven reliability
Works in lab conditionsWorks on the factory floor
Unknown specsFully validated performance
Can lead to downtimeSaves time and frustration

When system issues arise, the cable is often the last thing suspected — but replacing it with an HIS cable usually resolves it.

Need help specifying the right cable? Contact us here.